Store Pick-ups (self-collection)

Store Pick-up Information

Processing Time
Store pick-ups are not same-day services. Please allow our staff to process orders in sequence. We aim to complete orders within 48 hours of receiving them.

Pick-up Hours
Monday to Fridays 10am to 6pm. Saturday, 11am to 6pm at our retail location.

Order Notifications
When your order is ready, we'll notify you by email. You can also enable SMS or Facebook Messenger notifications during checkout to receive updates through your preferred channel.

Collection
You may collect your order once you receive our "Your order is completed" notification.

Order Status Inquiries
We process orders as quickly as possible. Please avoid calling to check status. If you don't receive a notification within 2 days, contact us directly.

Service Fee
A nominal service fee applies to store pick-ups to cover transaction costs associated with online orders.

Thank you for your support and understanding. We wish you happy shopping.